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Assetto Corsa has stopped working

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Offline slideways

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Assetto Corsa has stopped working
« on: March 11, 2016, 06:54:43 PM »
Didn't know where to put this so hope this is ok.
So yesterday morning Assetto Corsa crashed on startup with the usual message "Assetto Corsa has stopped working blah blah" but after a few tries it was ok again for the rest of the day. Turned the box on today (no updates to anything) and back to crashing at startup with the rare occasional success until I try to hit start and it hangs and takes me back to the summary screen. Thought I'd ask here first as I hate searching the official forums.

On the bright side I just went out and bought triple screens today so hopefully no more blind spots.

Offline Wally

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Re: Assetto Corsa has stopped working
« Reply #1 on: March 11, 2016, 07:04:18 PM »
Do you know how to verify your local files in Steam? From the game properties. That will replace any  damaged files.
“You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time”

Offline slideways

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Re: Assetto Corsa has stopped working
« Reply #2 on: March 11, 2016, 07:09:47 PM »
Never done it before, I'll give it a go. Cheers

*EDIT*
228 files failed validation...Guessing that explains things.....Though no idea what could have happened.
« Last Edit: March 11, 2016, 07:36:18 PM by slideways »

Offline rooshooter

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Re: Assetto Corsa has stopped working
« Reply #3 on: March 11, 2016, 07:42:06 PM »
Check your screen resolution in settings !!!!!  Invalid HZ can cause this problem.
« Last Edit: March 11, 2016, 07:47:15 PM by rooshooter »
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Offline slideways

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Re: Assetto Corsa has stopped working
« Reply #4 on: March 12, 2016, 04:37:57 AM »
Ok, so after replacing all the dud files and checking the res and refresh rates it's still crashing but not as often. At least when it does start it runs and doesn't crash again loading the mod. Going to spend the day setting up the triples and will sort out later.

Offline Guybrush Threepwood

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Re: Assetto Corsa has stopped working
« Reply #5 on: March 12, 2016, 04:47:37 AM »
Does it crash when starting the launcher or when loading the game itself - ie. The track and car?

Offline slideways

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Re: Assetto Corsa has stopped working
« Reply #6 on: March 12, 2016, 05:16:05 AM »
As soon as you start the launcher. I can get it to start after a few tries and then it runs fine til shutting down.

Offline Wally

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Re: Assetto Corsa has stopped working
« Reply #7 on: March 12, 2016, 07:51:55 AM »
There is a log file in assettocorsa/logs (or close) under your documents. Something like launcher.log. if you zip it up after the launcher crashes and post it here, we can see if there's an obvious error in it. Otherwise, you can post the log on the official AC forums and get support there.
“You can please some of the people all of the time, you can please all of the people some of the time, but you can’t please all of the people all of the time”

Offline slideways

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Re: Assetto Corsa has stopped working
« Reply #8 on: March 12, 2016, 08:00:20 AM »
Prob no need to zip up, not much there:

3/12/2016 7:26:18 AM
Skipped MoveUGC
 PID: 3768

AC Launcher ver. 0.15.1222.4773
Running on: Microsoft Windows NT 6.1.7601 Service Pack 1 x64
Searching for .config at: AssettoCorsa.exe -> D:\Steam\steamapps\common\assettocorsa\AssettoCorsa.exe.Config
Current Culture: en-US / en-US
Length:1
assembly loading: Steamworks.NET.dll
Loading D:\Steam\steamapps\common\assettocorsa\launcher\support\Steamworks.NET.dll
assembly loading: CEF3.dll
Loading D:\Steam\steamapps\common\assettocorsa\launcher\support\CEF3.dll
Initializing Steam: True.
Steam ID: 76561198149650398
assembly loading: AC.CEF3.dll
Loading D:\Steam\steamapps\common\assettocorsa\launcher\support\AC.CEF3.dll
OnBeforeCommandLineProcessing - switches: 17 - args: 0
bwsi
disable-cast
disable-d3d11
disable-dhcp-wpad
disable-extensions
disable-renderer-accessibility
force-device-scale-factor=1
js-flags="--expose-gc"
lang=en-US
log-file=C:\Users\xxxxxxxxxxxx\Documents\Assetto Corsa\logs\launcher_debug.log
log-severity=info
no-proxy-server
no-sandbox
remote-debugging-port=30150
single-process
user-agent=Assetto Corsa Launcher
winhttp-proxy-resolver
MainProcess
App Language set to: en
Locale Dictionary Refresh
Locale Dictionary Initialized
Hardware acceleration: True
App Language set to: en
Create main window

and that's all there is.
**EDIT** The error module is ntdll.dll if that's any help.
« Last Edit: March 12, 2016, 08:04:02 AM by slideways »

Offline Guybrush Threepwood

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Re: Assetto Corsa has stopped working
« Reply #9 on: March 12, 2016, 08:36:07 AM »
I've asked my professional IT support help desk friend and using his powers of deductive reasoning and critical analysis he suggested performing the following:

1) power cycle your PC.

:P

Offline rooshooter

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Re: Assetto Corsa has stopped working
« Reply #10 on: March 12, 2016, 09:35:32 AM »
I will ask the following stupid questions.

Does Rf2 still run OK ? or any other CPU/GPU intensive program ?
Was anything changed just prior to this happening ? Hardware or software ?
Did any drivers change with/without knowledge ?
Have you tried a restore ?
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Offline Gratulin

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Re: Assetto Corsa has stopped working
« Reply #11 on: March 12, 2016, 09:38:45 AM »
Also, delete or better still rename your personal Assetto Corsa folder in your User Documents area. That will make AC recreate that folder and contents.

Offline rooshooter

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Re: Assetto Corsa has stopped working
« Reply #12 on: March 12, 2016, 10:11:52 AM »
If the problem is only AC related, as a last resort you can delete the Steam local content and AC will
do a complete reinstall.
 
« Last Edit: March 12, 2016, 10:22:41 AM by rooshooter »
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Offline Guybrush Threepwood

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Re: Assetto Corsa has stopped working
« Reply #13 on: March 12, 2016, 10:48:28 AM »
oh, oh, I just remembered this happening to me some time ago.

It was when I changed to Win 10 and I tried to copy over my user data folder (from "Documents") over to a fresh install of AC.  From memory I left all my previous user data out and started from scratch.  Does this sound like it might help?

Offline marty

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Re: Assetto Corsa has stopped working
« Reply #14 on: March 12, 2016, 11:13:10 AM »
One thing you can try if the launcher isncrashing is run the launcher in window mode. Once its up press f11 and it will stay in window mode and also launch this way. It has no effect on the game itself and the game will still launch in fullscreen mode still if that your selection.

I first used this mode when I first got a 4k screen and after posting logs was suggested by the devs. I coukd use regulare full screen mode now most likely for the launcher but there is no point. It only uses a small amount of screen at 4k res and if running on triples it is the same with the 2 side screens being blacked out.

It avoids the crashing going from launcher to game or back that used to happen. Only issue is that at times I forgot to shut the launcher and it may be up for a day or so without me noticing until I go to run the game and it says its already running and I just need to open the window.

I really find it hard to see any point for anyone runni g higher then 1080 or triple screens to use the full screen launcher.

 

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