The back story:
On Monday I turned on my 60" Samsung TV of 8 months of age to find an entire row of pixels AWOL.
In my rage I immediately went into warranty mode to get it replaced ASAP.
Organised the day (today) to have them come around, no problem.
BUT, the people that came today are only here to take
my TV and confirm the problem.
They then file a report and someone else is then instructed to deliver (I hope) the replacement.
So now I have no TV on Bathurst 1000 & Suzuka F1 weekend.
Dead set dickhead I reckon.